Terms and Conditions
Our Privacy Policy explains how we collect and use your information, while our Acceptable Use Policy outlines your responsibilities when using our Services. By using our Services, you agree to be bound by these Terms and to review our Privacy and Acceptable Use policies. If you're using our Services on behalf of an organization, you agree to these Terms on its behalf.
1. Your Stuff & Your Permissions
When you use our Services, you may provide us with content such as images, files, and email addresses ("Your Stuff"). Your Stuff is yours. These Terms do not grant us any rights to Your Stuff, except for the limited rights necessary to provide the Services.
We require your permission to do things like hosting, backing up, and processing Your Stuff, especially when you use features like AI upscaling and enhancement. These and other features may require our systems to access and store Your Stuff. This permission also extends to trusted third-party service providers who help us deliver our Services.
2. Your Responsibilities
Please safeguard your password if you create one, ensure others do not access your credentials, and keep your information up to date. You agree not to misuse the Services, including but not limited to:
- Probing or testing the vulnerability of our systems or networks
- Accessing or tampering with non-public areas of the Services
- Selling access to the Services without authorization
- Creating bulk or automated accounts or accessing the Services through non-official interfaces or APIs
3. Software
If our Services offer downloadable software ("Software"), it may update automatically. As long as you comply with these Terms, we grant you a limited, nonexclusive, nontransferable, revocable license to use the Software solely to access the Services. If any part of the Software is provided under an open-source license, its terms may override parts of these Terms.
You agree not to reverse engineer or decompile our Services or assist others in doing so, unless such restriction is prohibited by law.
We appreciate your feedback and may use your suggestions without obligation to you.
4. Accounts
Gigapixel AI currently does not require users to create accounts. You can use our platform and its features without registration.
To help us deliver the Service:
- We may engage third-party providers to assist with functionality
- These providers may have access to your personal data but are contractually obligated to maintain confidentiality and not use it for other purposes
5. Liability for our Services
Where permitted by law, Gigapixel AI will not be responsible for any lost profits, data, or indirect, special, consequential, or punitive damages. Our total liability is limited to the amount you paid us for the use of the Services (if any).
6. Links to Other Sites
Our Service may contain links to external websites. We are not responsible for the content, privacy policies, or practices of any third-party websites. We advise users to read the terms and privacy policies of any site they visit.
7. Third-Party Services Disclaimer
Gigapixel AI has no control over, and assumes no responsibility for, the content or services provided by third-party websites. We shall not be held liable for any loss or damage arising from your use of or reliance on any third-party content or services linked through our platform.
8. Refund Policy
At Gigapixel AI, we stand by the quality of our AI-powered image enhancement services. We offer a 7-day refund policy on all purchases made via our platform.
To request a refund, contact us at [email protected] with your order number and the email used during purchase. Once approved, refunds will be issued to your original payment method. Depending on your bank or provider, the process may take a few business days.
9. Termination
You may stop using our Services at any time. We also reserve the right to suspend or terminate the Services without notice, particularly if you violate these Terms or use the Services in a way that could cause legal issues or service disruption. In case we offer user accounts in the future, we reserve the right to delete inactive accounts after 12 months, with prior notice.
10. Contact Us
If you have any questions or suggestions regarding our Terms or Privacy Policy, please contact us at: